{"id":157354,"date":"2025-02-23T10:00:00","date_gmt":"2025-02-23T15:00:00","guid":{"rendered":"https:\/\/optinmonster.com\/?p=157354"},"modified":"2025-02-24T05:30:12","modified_gmt":"2025-02-24T10:30:12","slug":"email-marketing-analytics","status":"publish","type":"post","link":"https:\/\/optinmonster.com\/email-marketing-analytics\/","title":{"rendered":"Email Marketing Analytics: 7 Metrics &#038; KPIs to Boost Your ROI"},"content":{"rendered":"\n<p>Want to improve your email marketing? Using your email marketing analytics is one of the best ways to increase your marketing ROI.<\/p>\n\n\n\n<p><a href=\"https:\/\/optinmonster.com\/beginners-guide-to-email-marketing\/\">Email marketing<\/a> can be one of your best sources of revenue. And yet, many marketers miss out on sales because they\u2019re just guessing at what will work.<\/p>\n\n\n\n<p>Instead, you can use email marketing analytics to know exactly what\u2019s working and what isn\u2019t, and how to improve.<\/p>\n\n\n\n<p>In this article, we\u2019re going to go over 7 numbers you need to know from your email marketing analytics if you want to increase your ROI.<\/p>\n\n\n\n<figure class=\"wp-block-flexible-table-block-table\"><table class=\"\"><thead><tr><th><\/th><th style=\"width:20%\">Metric\/KPI<\/th><th>Definition<\/th><th>How to Measure<\/th><th>Ways to Improve<\/th><\/tr><\/thead><tbody><tr><td>1<\/td><td style=\"width:20%\">Revenue Generated<\/td><td>Total revenue generated from email campaigns.<\/td><td>Use Google Analytics, ESP reports, or OptinMonster\u2019s Revenue Attribution.<\/td><td>Improve conversion rate, click-through rate, and list growth.<\/td><\/tr><tr><td>2<\/td><td style=\"width:20%\">Custom Conversions<\/td><td>Tracking key actions taken by subscribers before making a purchase.<\/td><td>Set up custom conversion goals in Google Analytics and track via UTMs.<\/td><td>Optimize email CTAs, improve segmentation, and track conversion goals.<\/td><\/tr><tr><td>3<\/td><td style=\"width:20%\">Audience Growth Rate<\/td><td>The rate at which new subscribers join your email list.<\/td><td>Monitor subscriber growth in ESP or OptinMonster dashboard.<\/td><td>Enhance opt-in forms, offer lead magnets, and use exit-intent popups.<\/td><\/tr><tr><td>4<\/td><td style=\"width:20%\">Click-Through Rate (CTR)<\/td><td>Percentage of email recipients who click on a link in your email.<\/td><td>Available in ESP reports, calculated as (clicks\/emails delivered) * 100.<\/td><td>Write compelling email copy, optimize CTAs, and test subject lines.<\/td><\/tr><tr><td>5<\/td><td style=\"width:20%\">Bounce Rate<\/td><td>Percentage of emails that couldn\u2019t be delivered to recipients.<\/td><td>ESP reports bounce rate, broken into soft and hard bounces.<\/td><td>Use double opt-in, clean your list regularly, and segment effectively.<\/td><\/tr><tr><td>6<\/td><td style=\"width:20%\">Open Rate<\/td><td>Percentage of recipients who opened your email.<\/td><td>ESP tracks open rates, calculated as (opens\/emails delivered) * 100.<\/td><td>Write strong subject lines, segment audience, and personalize content.<\/td><\/tr><tr><td>7<\/td><td style=\"width:20%\">Unsubscribes<\/td><td>Number of people who opt out of your email list.<\/td><td>ESP reports unsubscribe rates per email campaign.<\/td><td>Ensure relevant content, avoid excessive emails, and maintain list hygiene.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Why You Need Email Marketing Analytics<\/h2>\n\n\n\n<p>You might have heard that <a href=\"https:\/\/optinmonster.com\/email-marketing-statistics\/#benefits\">email marketing has the best ROI<\/a> out of all marketing channels. That might be why you started doing email marketing in the first place.<\/p>\n\n\n\n<p>But how do you know if your email marketing strategy is actually working?<\/p>\n\n\n\n<p>That\u2019s where email marketing analytics comes in.<\/p>\n\n\n\n<p>By strategically tracking your email marketing analytics over time, you can clearly see what\u2019s working and what needs adjusting.<\/p>\n\n\n\n<p>Now let\u2019s see the most important email marketing analytics for growing your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Email Marketing Analytics: KPIs and Metrics to Track<\/h2>\n\n\n\n<p>We\u2019ve listed the following KPIs and metrics in order of importance. We\u2019ve also included some suggestions for improving your email marketing analytics and thus your ROI.<\/p>\n\n\n\n<p>You should be able to see many of the metrics listed below in most email service providers (ESPs). The most important KPIs are also the hardest to measure, so we\u2019ll give you some tips for tracking those.<\/p>\n\n\n\n<p>Don\u2019t have an ESP yet? We highly recommend one of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/optinmonster.com\/refer\/constant-contact\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"Constant Contact\">Constant Contact<\/a>: an excellent solution for small businesses who value phone\/email support<\/li>\n\n\n\n<li><a href=\"https:\/\/optinmonster.com\/refer\/brevo\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"Brevo(Formerly Sendinblue)\">Brevo<\/a> (formerly Sendinblue): the perfect choice for businesses on a budget looking for a free option to get started<\/li>\n\n\n\n<li><a href=\"https:\/\/optinmonster.com\/refer\/drip-2\/\" target=\"_blank\" rel=\"nofollow noopener\" title=\"Drip\">Drip<\/a>: the most advanced option for eCommerce<\/li>\n<\/ul>\n\n\n\n<p>These are some of the best ESPs for small businesses that plan to scale. It can be tempting to start with a more limited option that may be free forever. But most of these free options won&#8217;t scale well. Changing ESPs later can be a big hassle, especially if your initial setup can\u2019t grow with your business. So we like to recommend ESPs that are growable.<\/p>\n\n\n\n<p>The images from this guide will come from Drip but, again, most modern ESPs offer the same data to their users.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Revenue Generated<\/h3>\n\n\n\n<p>The most important question your email marketing analytics should answer is, \u201cHow much money did this campaign or strategy generate?\u201d It\u2019s not the only question, but it\u2019s the one that matters most.<\/p>\n\n\n\n<p>Email marketing is affordable, but it isn\u2019t free. You usually need to invest in an ESP and a lead generation tool. In some cases, you may also hire copywriters or designers to help craft your email series.<\/p>\n\n\n\n<p>As a business, you shouldn\u2019t be spending this money if it&#8217;s not helping you earn more money.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Revenue Generated<\/h4>\n\n\n\n<p>Measuring how much revenue your emails generate depends on how your business makes money.<\/p>\n\n\n\n<p>If you\u2019re selling eCommerce products, you can use Google Analytics to track which marketing email led to the most sales.<\/p>\n\n\n\n<p>If you make money from booking workshops or services, you can manually track how many signups and bookings you get from subscribers on your email list.<\/p>\n\n\n\n<p>Bloggers or publishers who do affiliate marketing can share dedicated affiliate links through email marketing and see how much revenue comes from those links. Email marketing can also increase site traffic which can indirectly boost ROI by increasing onsite affiliate and ad revenue.<\/p>\n\n\n\n<p>Regardless of your business model, <a href=\"https:\/\/optinmonster.com\/pricing\/\">OptinMonster<\/a> can help you track your revenue without Google Analytics or manual calculations.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"429\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/Revenue-Attribution.png\" alt=\"\" class=\"wp-image-172060\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/Revenue-Attribution.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/Revenue-Attribution-300x208.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>OptinMonster is the best email list building plugin you can find. With OptinMonster, you can create popups, floating bars, fullscreen welcome mats, or other optin campaigns to get your audience to take action.<\/p>\n\n\n\n<p>Most importantly, you can easily see how well your optin campaigns are working. In the OptinMonster dashboard, you\u2019ll see the traditional metrics of visitors, conversions, and conversion rate. You\u2019ll also see a unique feature called Revenue Attribution. This is how much revenue that campaign has generated.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"384\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/campaigns-revenue-attribution.png\" alt=\"\" class=\"wp-image-172057\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/campaigns-revenue-attribution.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/campaigns-revenue-attribution-300x186.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>OptinMonster also has powerful targeting rules that let you show campaigns only to specific segments of your audience.<\/p>\n\n\n\n<p>To measure revenue from your email marketing, create a <a href=\"https:\/\/optinmonster.com\/how-to-target-campaigns-to-subscribers\/\">targeted campaign for email subscribers<\/a>. Then, <a href=\"https:\/\/optinmonster.com\/docs\/revenue-attribution\/?utm_source=login&amp;utm_medium=promo&amp;utm_campaign=revenueattribution\">enable Revenue Attribution<\/a> for that campaign.<\/p>\n\n\n\n<p>You\u2019ll be able to see how much revenue that campaign generates. And because that optin is targeted only to existing email subscribers, you\u2019ll know that revenue came from your email marketing efforts.<\/p>\n\n\n\n<p>Want to see it in action for yourself? Click below to start your 100% risk-free OptinMonster account today:<\/p>\n\n\n\n<div class=\"wp-block-group box-shadow has-warning-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ae744a23 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-buttons arrow-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size arrow-button\" style=\"font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.836), 22px);\"><a class=\"wp-block-button__link has-secondary-500-background-color has-background wp-element-button\" href=\"\/pricing\" style=\"padding-top:20px;padding-right:72px;padding-bottom:20px;padding-left:72px\">Get Started with OptinMonster Today!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img decoding=\"async\" class=\"button-arrow-right\" src=\"https:\/\/optinmonster.com\/wp-content\/themes\/optinmonster-theme-2023\/assets\/images\/white-arrow-right.svg\" alt=\"Arrow Right\"><\/a><\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">BONUS: Done-For-You Campaign Setup ($297 value)<\/h4>\n\n\n\n<p class=\"has-text-align-center is-style-arrow-link\">Our conversion experts will design 1 free campaign for you to get maximum results &#8211; absolutely FREE! <\/p>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">How to Increase Revenue Generated<\/h4>\n\n\n\n<p>Revenue generation is the most complex KPI on this list. Many things can affect how much a certain email campaign earns.<\/p>\n\n\n\n<p>But the good news is that improving any of the other email marketing analytics in this article can help bring in more revenue.<\/p>\n\n\n\n<p>If you want to improve your email marketing ROI, you can do several things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase conversion rate<\/li>\n\n\n\n<li>Increase click-through rate<\/li>\n\n\n\n<li>Grow your list with <a href=\"https:\/\/optinmonster.com\/40-exit-popup-hacks-that-will-grow-your-subscribers-and-revenue\/\">exit-intent and other popups<\/a><\/li>\n\n\n\n<li>Decrease unsubscribes and bounce rates<\/li>\n<\/ul>\n\n\n\n<p>Think of the other email marketing metrics as \u201clevers\u201d you can push to try and increase your ROI. Keep reading to learn more about each of these &#8220;levers.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Custom Conversions<\/h3>\n\n\n\n<p>The ultimate goal of email marketing is to get your customers to make a purchase.<\/p>\n\n\n\n<p>But there are usually other actions customers take before making that purchase.<\/p>\n\n\n\n<p>That\u2019s why it\u2019s important to track other conversion events, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Joining a webinar<\/strong> where they learn about your product or service<\/li>\n\n\n\n<li><strong>Filling out a feedback form<\/strong> about what they need from your business<\/li>\n\n\n\n<li><strong>Leaving a positive review<\/strong> on a previous purchase<\/li>\n\n\n\n<li><strong>Commenting on a blog post<\/strong> that they found helpful<\/li>\n\n\n\n<li><strong>Following you on social media<\/strong> to learn more about your brand<\/li>\n<\/ul>\n\n\n\n<p>You need to track how many people are taking the actions you want them to, even if it doesn\u2019t lead immediately to a sale. If you notice lots of people commenting on a particular blog post, for example, that would be a great place for an <a href=\"https:\/\/optinmonster.com\/email-popup-best-practices\/\">email popup<\/a> or discount code popup.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Custom Conversions<\/h4>\n\n\n\n<p>You can measure custom conversions by <a href=\"https:\/\/optinmonster.com\/google-analytics-101-how-to-track-your-conversions-step-by-step\/\">setting up custom conversion goals in Google Analytics<\/a>.<\/p>\n\n\n\n<p>Then you can create <a href=\"https:\/\/optinmonster.com\/how-to-use-utm-parameters\/\">Urchin Tracking Modules (UTMs)<\/a> for all of your email campaigns to track which emails led to the most conversions.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"284\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/custom-conversions-in-drip-min.png\" alt=\"custom conversions in drip\" class=\"wp-image-157366\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/custom-conversions-in-drip-min.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/custom-conversions-in-drip-min-300x137.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">How to Increase Custom Conversions<\/h4>\n\n\n\n<p>Like revenue, your custom conversions rate can be complex to measure and improve. But again, there are lots of different \u201clevers\u201d you can try pushing on.<\/p>\n\n\n\n<p>If you want to improve your custom conversion rate, you can do several things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Increase click-through rate from your emails<\/li>\n\n\n\n<li><a href=\"https:\/\/optinmonster.com\/strategies-to-increase-blog-traffic-case-studies\/\">Grow your list<\/a> and increase overall traffic<\/li>\n\n\n\n<li>Decrease unsubscribes and bounce rates<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Audience Growth Rate<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"304\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/audience-growth-rate-min.png\" alt=\"audience growth rate\" class=\"wp-image-157368\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/audience-growth-rate-min.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/audience-growth-rate-min-300x147.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>You\u2019re probably tracking how many subscribers you have on your list. But a better KPI to track isn\u2019t the actual number of subscribers. It\u2019s your growth rate.<\/p>\n\n\n\n<p>That\u2019s because the number of subscribers you have each week isn\u2019t a super valuable metric. You might have 10,000 emails on your contact list. By itself, that number doesn\u2019t really mean anything.<\/p>\n\n\n\n<p>But getting 10,000 subscribers in 2 weeks is very different from getting 10,000 subscribers in 2 years. Neither is necessarily bad, but they tell different stories about your email marketing strategies.<\/p>\n\n\n\n<p>By tracking your audience\u2019s growth rate, you can get a better idea of how well your website is converting visitors to subscribers.<\/p>\n\n\n\n<p>And when you see sharp spikes in the number of subscribers on your list, you can see which marketing campaigns had the most positive impact on this KPI.<\/p>\n\n\n\n<p>This will help you strategize future lead-generation campaigns to repeat your success.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Audience Growth Rate<\/h4>\n\n\n\n<p>You can measure how quickly your audience is growing by seeing how many new subscribers you add in a given amount of time.<\/p>\n\n\n\n<p>If you use a tool like OptinMonster for list-building, you can also see how well your email optin campaigns are performing directly from the dashboard. This will give you a sense for how quickly your audience is growing.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"256\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/conversion-rate-campaign.png\" alt=\"\" class=\"wp-image-172058\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/conversion-rate-campaign.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/conversion-rate-campaign-300x124.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">How to Increase Audience Growth Rate<\/h4>\n\n\n\n<p>There are lots of ways to <a href=\"https:\/\/optinmonster.com\/73-proven-and-simple-ways-to-grow-your-email-list\/\">grow your email list<\/a>, from adding better lead magnets to improving your optin forms. OptinMonster can help with all of them.<\/p>\n\n\n\n<p>It comes with a drag-and-drop builder that lets you easily build eye-catching popups to collect email addresses on your website.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"600\" height=\"298\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2019\/09\/drag-an-drop-builder-basic-dark-template.gif\" alt=\"optinmonster drag and drop template\" class=\"wp-image-168557\"\/><\/figure>\n\n\n\n<p>You can even split test your campaigns with the click of a button:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/02\/Create-Split-test-from-your-optinmonster-dashboard-min.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>This creates a duplicate version of your campaign, which allows you to change different elements such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Header<\/li>\n\n\n\n<li>Body text<\/li>\n\n\n\n<li>CTA button color, text, style, and so on<\/li>\n\n\n\n<li>Image<\/li>\n\n\n\n<li>Video<\/li>\n<\/ul>\n\n\n\n<p>Once your split test is ready, OptinMonster will show both versions of the campaign to your site\u2019s traffic at random.<\/p>\n\n\n\n<p>Then you can see which one has a higher conversion rate in your OptinMonster dashboard, and you can let the winning campaign stay live.<\/p>\n\n\n\n<p>Over time, you can continuously optimize your campaigns to increase conversions.<\/p>\n\n\n\n<p>Split testing is how the digital marketing agency <a href=\"https:\/\/optinmonster.com\/case-study-how-logic-inbound-used-split-testing-to-increase-conversions-1500\/\">Logic Inbound boosted conversions by 1500% on their site<\/a> (and saw a 500% increase in attracting qualified leads).<\/p>\n\n\n\n<p>The only reason split testing is so efficient, though, is because of the powerful analytics you have to make smarter marketing decisions.<\/p>\n\n\n\n<p>And if you want an overview of how all of your campaigns are working, you\u2019ll have a clear and easy-to-understand analytics dashboard to rely on:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"306\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/ezgif.com-gif-maker-6.gif\" alt=\"analytics dashboard from optinmonster\" class=\"wp-image-157360\"\/><\/figure>\n\n\n\n<p>At the end of the day, access to these KPIs in a simple report can make or break your lead generation success.<\/p>\n\n\n\n<p>And OptinMonster gives you the most resources for optimizing your campaigns to grow your list FAST.<\/p>\n\n\n\n<p>Ready to check it out? Click below to start your 100% risk-free OptinMonster account today:<\/p>\n\n\n\n<div class=\"wp-block-group box-shadow has-warning-50-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ae744a23 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-buttons arrow-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size arrow-button\" style=\"font-size:clamp(14.642px, 0.915rem + ((1vw - 3.2px) * 0.836), 22px);\"><a class=\"wp-block-button__link has-secondary-500-background-color has-background wp-element-button\" href=\"\/pricing\" style=\"padding-top:20px;padding-right:72px;padding-bottom:20px;padding-left:72px\">Get Started with OptinMonster Today!&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<img decoding=\"async\" class=\"button-arrow-right\" src=\"https:\/\/optinmonster.com\/wp-content\/themes\/optinmonster-theme-2023\/assets\/images\/white-arrow-right.svg\" alt=\"Arrow Right\"><\/a><\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\">BONUS: Done-For-You Campaign Setup ($297 value)<\/h4>\n\n\n\n<p class=\"has-text-align-center is-style-arrow-link\">Our conversion experts will design 1 free campaign for you to get maximum results &#8211; absolutely FREE!<\/p>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">4. Click-Through Rate<\/h3>\n\n\n\n<p>Click-through rates (CTR) are another important KPI to track from your email marketing analytics. This refers to the number of people who actually clicked through to the call to action (CTA) in your email campaign.<\/p>\n\n\n\n<p>If you have 100 people on your list, and 1 of them clicks on a link in the email you send, the click-through rate for that email would be 1%.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Click-Through Rate<\/h4>\n\n\n\n<p>CTR is the first of the numbers on this list that is usually available directly inside your ESP.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"284\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/ctr-from-drip-campaigns-min.png\" alt=\"ctr from drip campaigns\" class=\"wp-image-157365\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/ctr-from-drip-campaigns-min.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/ctr-from-drip-campaigns-min-300x137.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>You can see CTRs for individual campaigns as well as your email marketing overall. It\u2019s important to pay attention to both. If you see a sudden drop or spike with a specific campaign, take a closer look to see what subscribers are responding to (or not).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Increase Click-Through Rate<\/h4>\n\n\n\n<p>CTR is usually an indicator of 2 things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Whether you\u2019re attracting the right audience to your list<\/li>\n\n\n\n<li>How strong your email copy is (particularly your call to action)<\/li>\n<\/ul>\n\n\n\n<p>If your CTR is low, you may not be presenting your call to action in the most persuasive way. This is especially true if your open rates are significantly higher than your CTR. We\u2019ll discuss open rate in more detail later.<\/p>\n\n\n\n<p>The best thing to do to improve your click-through rate would be to strengthen your email copy.<\/p>\n\n\n\n<p>For some help with that, check out this post: <a href=\"https:\/\/optinmonster.com\/9-tips-for-writing-email-marketing-copy-that-converts\/\">17 Tips for Writing Email Copy That Converts<\/a>.<\/p>\n\n\n\n<p>If that doesn\u2019t improve your CTR significantly, you may have a deeper problem with audience mismatch, which we\u2019ll cover next.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Bounce Rate<\/h3>\n\n\n\n<p>You\u2019ve probably heard the term \u201cbounce rate\u201d before, but it was most likely for your website. When it comes to your email marketing analytics, your bounce rate refers to the percentage of emails that couldn\u2019t be delivered to your recipient\u2019s inbox.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Bounce Rate<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"568\" height=\"81\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2017\/10\/mailchimp-bounced-email-report-1.jpg\" alt=\"\" class=\"wp-image-113005\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2017\/10\/mailchimp-bounced-email-report-1.jpg 568w, https:\/\/optinmonster.com\/wp-content\/uploads\/2017\/10\/mailchimp-bounced-email-report-1-300x43.jpg 300w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/figure>\n\n\n\n<p>Your ESP should calculate bounce rate for you. This usually breaks down into \u201csoft\u201d bounces and \u201chard\u201d bounces.<\/p>\n\n\n\n<p>A soft bounce is when emails can\u2019t be delivered because of some temporary problem with either the recipient\u2019s inbox or server.<\/p>\n\n\n\n<p>On the other hand, a hard bounce is when you\u2019re trying to send emails to email addresses that have been closed (or never existed at all).<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Decrease Bounce Rate<\/h4>\n\n\n\n<p>You want your bounce rates to be as low as possible. That\u2019s because your bounce rate has a huge impact on the overall deliverability of your future emails.<\/p>\n\n\n\n<p>You can reduce your email bounce rate by using <a href=\"https:\/\/optinmonster.com\/double-optin-vs-single-optin-which-one-is-better\/\">double optins<\/a>, <a href=\"https:\/\/optinmonster.com\/email-scrubbing-how-to-clean-email-list\/\">keeping your list clean<\/a>, and <a href=\"https:\/\/optinmonster.com\/50-smart-ways-to-segment-your-email-list\/\">segmenting your list<\/a> to send targeted content.<\/p>\n\n\n\n<p>And you guessed it, OptinMonster can help!<\/p>\n\n\n\n<p>OptinMonster integrates with many of the most popular ESPs, so enabling double optin is as easy as ticking a box.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"346\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2018\/02\/mailchimp-enable-double-optin-1.jpg\" alt=\"double opt in vs single opt in - mailchimp om integration\" class=\"wp-image-116583\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2018\/02\/mailchimp-enable-double-optin-1.jpg 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2018\/02\/mailchimp-enable-double-optin-1-300x167.jpg 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>OptinMonster also has page-level targeting and other ways to show your campaigns to precisely the right visitors.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"175\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/page-targeting.png\" alt=\"\" class=\"wp-image-172059\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/page-targeting.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2022\/06\/page-targeting-300x85.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>Once a subscriber opts in, you can direct them to specific lists or segments within your ESP.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"305\" height=\"375\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/03\/Email-Provider-Lists-min.png\" alt=\"Email Provider Lists\" class=\"wp-image-141813\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/03\/Email-Provider-Lists-min.png 305w, https:\/\/optinmonster.com\/wp-content\/uploads\/2020\/03\/Email-Provider-Lists-min-244x300.png 244w\" sizes=\"(max-width: 305px) 100vw, 305px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">6. Open Rate<\/h3>\n\n\n\n<p>Open rates refer to how many people opened your email campaigns. So if you have a list of 100 people and 10 people opened your last email, the open rate for that email would be 10%.<\/p>\n\n\n\n<p>Your open rate, by definition, should be higher than your click-through rate. In fact, it should be the highest among the basic email marketing analytics. If your open rate is lower than your bounce rate or unsubscribers, something is wrong with your ESP tracking.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Open Rate<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"620\" height=\"284\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/open-rates-min.png\" alt=\"open rates-min\" class=\"wp-image-157364\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/open-rates-min.png 620w, https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/open-rates-min-300x137.png 300w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><\/figure>\n\n\n\n<p>Open rate is usually found inside your ESP. You can also calculate it by dividing the number of subscribers who opened an email by the total number of subscribers the email was sent to.<\/p>\n\n\n\n<p>Be aware that open rate is not the most reliable metric for your email marketing. Email opens are measured by a tiny graphic embedded within an email. There are many ways this measurement can be skewed, from anti-spam filters to autoresponders.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Increase Open Rate<\/h4>\n\n\n\n<p>While not the most reliable email marketing metric around, open rate can still tell us important information about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How strong your subject lines are<\/li>\n\n\n\n<li>Whether or not you\u2019re attracting the right audience to your list<\/li>\n<\/ul>\n\n\n\n<p>Boring and generic subject lines will always have lower open rates than punchy and enticing ones. If your open rates are low, <a href=\"https:\/\/optinmonster.com\/101-email-subject-lines-your-subscribers-cant-resist\/\">working on your subject lines<\/a> is the best place to start.<\/p>\n\n\n\n<p>Otherwise, low open rates might be a sign that you\u2019re not attracting the right kind of audience to your list. If that\u2019s the case, you\u2019ll need to target your ideal audience more closely as you capture new leads.<\/p>\n\n\n\n<p>Either way, don\u2019t worry too much about open rates unless you see a major spike or drop.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Unsubscribes<\/h3>\n\n\n\n<p>Our final email marketing number is unsubscribes. This is how many people decide to leave your email list in a given amount of time.<\/p>\n\n\n\n<p>We put this metric last in importance because people unsubscribe for lots of reasons, many of which are not in your control. So try not to take it personally!<\/p>\n\n\n\n<p>You do, however, want to clear those unsubscribed emails from your ESP.<\/p>\n\n\n\n<p>Many popular email providers, like Mailchimp, still count your unsubscribed emails toward your monthly plan.<\/p>\n\n\n\n<p>So if you\u2019re paying an ESP to store 1,000 contacts, that number also includes unsubscribed email addresses. What a waste of money!<\/p>\n\n\n\n<p>High unsubscribe rates can also harm your deliverability. So there\u2019s no point in hanging onto those unsubscribed addresses.<\/p>\n\n\n\n<p>Make sure you clear those unsubscribed emails so that you\u2019re only paying to send emails to people who want to hear from you.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to Measure Unsubscribes<\/h4>\n\n\n\n<p>Your ESP should show you unsubscribe rates for each email campaign and perhaps overall as well.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2021\/02\/unsubscribe-rates-in-drip-min.png\" alt=\"\"\/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">How to Decrease Unsubscribes<\/h4>\n\n\n\n<p>While it\u2019s natural to lose a few subscribers along the way, a large number of unsubscribes can usually point to an email with either weak or offensive copy. It can also be a sign that you\u2019re sending irrelevant content too often.<\/p>\n\n\n\n<p>You should track how many people unsubscribe each week to keep improving your email copy. But then you should clear those emails to cut costs and protect your deliverability.<\/p>\n\n\n\n<p>Remember, 10 highly engaged email subscribers are almost always worth more than 100 email subscribers who never look at your emails.<\/p>\n\n\n\n<p>And that\u2019s it! Those are the top 7 numbers that you need to track from your email marketing analytics.<\/p>\n\n\n\n<p>Now that you know how to measure the ROI of your email marketing, you can learn about <a href=\"https:\/\/optinmonster.com\/how-to-run-a-successful-email-marketing-campaign\/\">how to run a successful email marketing campaign<\/a>.<\/p>\n\n\n\n<p>If you like this article, please follow us on <a href=\"https:\/\/www.facebook.com\/optinmonster\">Facebook<\/a> and <a href=\"https:\/\/twitter.com\/optinmonster\">Twitter<\/a> for more free articles.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Want to improve your email marketing? Using your email marketing analytics is one of the best ways to increase your marketing ROI. Email marketing can be one of your best sources of revenue. And yet, many marketers miss out on sales because they\u2019re just guessing at what will work. Instead, you can use email marketing&nbsp;&hellip;<\/p>\n","protected":false},"author":24602,"featured_media":201658,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"","last_modified_date":"2024-05-30T14:17:55","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"om_meta_post_subtitle":"","footnotes":""},"categories":[27],"tags":[7091,28,31304,31305,104],"class_list":["post-157354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","tag-ecommerce-email-marketing","tag-email-marketing-2","tag-email-marketing-analytics","tag-grow-your-list","tag-lead-generation-2"],"case_study_meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/157354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/users\/24602"}],"replies":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/comments?post=157354"}],"version-history":[{"count":13,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/157354\/revisions"}],"predecessor-version":[{"id":201660,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/157354\/revisions\/201660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media\/201658"}],"wp:attachment":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media?parent=157354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/categories?post=157354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/tags?post=157354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}