{"id":201059,"date":"2025-02-05T12:02:54","date_gmt":"2025-02-05T17:02:54","guid":{"rendered":"https:\/\/optinmonster.com\/?post_type=optinmonster_docs&#038;p=201059"},"modified":"2025-07-31T05:33:52","modified_gmt":"2025-07-31T09:33:52","slug":"how-to-update-your-account-email-address","status":"publish","type":"optinmonster_docs","link":"https:\/\/optinmonster.com\/docs\/how-to-update-your-account-email-address\/","title":{"rendered":"How to Update Your Account Email Address"},"content":{"rendered":"\n<p>It is easy to manage your OptinMonster account, including your account email address. This email address is used to receive important account-related emails, so keeping it up-to-date is vital.<br><br>In this guide, you&#8217;ll learn how to update your account email address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before You Start<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This guide assumes you already have an account with OptinMonster. Don&#8217;t have an account yet? <a href=\"https:\/\/optinmonster.com\/pricing\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Sign up today!<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Update Account Email Address<\/h2>\n\n\n\n<p>When you need to update your account email address, follow these steps: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>After logging into OptinMonster, navigate to the <a href=\"https:\/\/app.optinmonster.com\/account\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>My Account<\/strong> page<\/a>.<br><img decoding=\"async\" width=\"850\" height=\"575\" class=\"wp-image-201062\" style=\"width: 850px;\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount.png\" alt=\"\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount.png 2428w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount-300x203.png 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount-1024x693.png 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount-768x519.png 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount-1536x1039.png 1536w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/myAccount-2048x1385.png 2048w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n\n\n\n<li>Next, update your email address within the Email Address field and save the change. <br><img decoding=\"async\" width=\"850\" height=\"699\" class=\"wp-image-203929\" style=\"width: 850px;\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025.png\" alt=\"Enter the new email address for your OptinMonster account into the appropriate field and save the change.\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025.png 2032w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025-300x247.png 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025-1024x843.png 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025-768x632.png 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112025-1536x1264.png 1536w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n\n\n\n<li>After saving the change, a confirmation email will be sent to the new email address asking you to verify.<\/li>\n\n\n\n<li>Until you verify the address, you&#8217;ll see a <strong>Pending Change&#8230;<\/strong> notice next to the email address field.<br><img decoding=\"async\" width=\"850\" height=\"621\" class=\"wp-image-203932\" style=\"width: 850px;\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433.png\" alt=\"Pending email address change will require you to verify the email address.\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433.png 2256w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433-300x219.png 300w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433-1024x748.png 1024w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433-768x561.png 768w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433-1536x1122.png 1536w, https:\/\/optinmonster.com\/wp-content\/uploads\/2025\/02\/Markup-2025-05-27-at-112433-2048x1496.png 2048w\" sizes=\"(max-width: 850px) 100vw, 850px\" \/><\/li>\n\n\n\n<li>Once verified, your account email will fully changed.<\/li>\n<\/ol>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">I don&#8217;t see the confirmation email in my inbox.<\/h5>\n\n\n\n<p>If you haven&#8217;t received the change confirmation email yet, please check your spam folder. We recommend whitelisting all emails from @optinmonster.com.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">I received an error when trying to update my email address. <\/h5>\n\n\n\n<p>If you received an error when trying to update your account email address, <a href=\"https:\/\/app.optinmonster.com\/account\/support\/?topic=account\" target=\"_blank\" rel=\"noopener\" title=\"\">please reach out to our support team<\/a> to manually update your account email. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is easy to manage your OptinMonster account, including your account email address. This email address is used to receive important account-related emails, so keeping it up-to-date is vital. In this guide, you&#8217;ll learn how to update your account email address. Before You Start Update Account Email Address When you need to update your account&nbsp;&hellip;<\/p>\n","protected":false},"author":27437,"comment_status":"open","ping_status":"closed","template":"","documentation\/categories":[214],"documentation\/tags":[31396,31411],"class_list":["post-201059","optinmonster_docs","type-optinmonster_docs","status-publish","hentry","categories-account-management"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation\/201059","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/types\/optinmonster_docs"}],"author":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/users\/27437"}],"replies":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/comments?post=201059"}],"version-history":[{"count":14,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation\/201059\/revisions"}],"predecessor-version":[{"id":208600,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation\/201059\/revisions\/208600"}],"wp:attachment":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media?parent=201059"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation\/categories?post=201059"},{"taxonomy":"internal_tags","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/documentation\/tags?post=201059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}