{"id":89367,"date":"2015-08-27T07:00:26","date_gmt":"2015-08-27T11:00:26","guid":{"rendered":"https:\/\/optinmonster.com\/?p=89367"},"modified":"2019-10-11T08:37:21","modified_gmt":"2019-10-11T12:37:21","slug":"6-common-about-page-mistakes-that-are-killing-your-conversions","status":"publish","type":"post","link":"https:\/\/optinmonster.com\/6-common-about-page-mistakes-that-are-killing-your-conversions\/","title":{"rendered":"6 Common About Page Mistakes That Are Killing Your Conversions"},"content":{"rendered":"<p>What if I told you that there was one page on your website that continually receives a ton of traffic, but you&#8217;ve never yet thought to optimize it for conversions despite it&#8217;s potential?<\/p>\n<p>Well, you&#8217;d probably tell me I&#8217;m unquestionably wrong. Because, c&#8217;mon, who doesn&#8217;t optimize a page that gets a major portion of their site traffic?<\/p>\n<p>So what is this mysterious page?<\/p>\n<p>Simple answer: <strong>your about page<\/strong>.<\/p>\n<p>No, really. Hear me out.<\/p>\n<p>Back in February 2014, Pat Flynn from Smart Passive Income (a <em>huge<\/em> brand in the Internet marketing space) revealed that he was surprised to find that one of his most highly-trafficked pages was his about page. However, he had never thought to optimize it for conversions because, well, \u00a0who really takes the pains to craft a conversion-inducing about page?<\/p>\n<p>More than likely, the story rings true with your site as well.<\/p>\n<p>In this post, I&#8217;ve outlined the six most common about page mistakes that <em>kill<\/em> conversions along with how to fix each mistake, so at the end of this post, you should have a lot of actionable advice under your belt, ready to boost conversions on your own website.<\/p>\n<h3>1. You Don&#8217;t Have Opt-in Forms Visible<\/h3>\n<p>By far, this is the most significant about page blunder.<\/p>\n<p>As we&#8217;ve already established, it&#8217;s very probable that your about page is one of the most popular pages on your site (home page aside).<\/p>\n<p>But even if it isn&#8217;t getting as much traffic as the top 2-3 pages, there&#8217;s no doubt that <em>it still is getting traffic<\/em>.<\/p>\n<p>All that traffic translates into a whole lot of eyeballs reading about you \u2014 eyeballs that belong to people who may never visit your site again&#8230;<\/p>\n<p>&#8230;unless you include an opt-in form to get them to subscribe to your mailing list.<\/p>\n<p>And once you have these readers on your <a title=\"Email Marketing Guide\" href=\"https:\/\/optinmonster.com\/beginners-guide-to-email-marketing\/\">email marketing list<\/a>, you can send them relevant content and engage with them until they become customers.<\/p>\n<p>Make sure you&#8217;ve got an opt-in form <em>somewhere <\/em>on your about page. <a href=\"https:\/\/optinmonster.com\/about\/\">At OptinMonster<\/a>, you&#8217;ll find such form stuck up high in the right sidebar <a href=\"https:\/\/optinmonster.com\/11-examples-of-superb-above-the-fold-content\/\">above the fold<\/a>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-89369\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Opt-in-Forms.png\" alt=\"Opt-in-Forms\" width=\"600\" height=\"260\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Opt-in-Forms.png 600w, https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Opt-in-Forms-300x130.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<h3>2. You&#8217;re Not Leveraging Social Proof<\/h3>\n<p>As you are probably already aware, <a href=\"https:\/\/optinmonster.com\/5-ways-to-build-social-proof-and-increase-your-conversion-rate\/\">social proof<\/a> impacts your conversion in a big way. Social proof can help to build trust with readers, increase company credibility, and boost brand recognition.<\/p>\n<p class=\"om-callout\"><b>Top Tools Alert<\/b>Check out this list of <a href=\"https:\/\/optinmonster.com\/social-proof-software-tools\/\">social proof software<\/a> you can use to make adding social proof to your site ridiculously easy.<\/p>\n<p>If you aren&#8217;t using it on your about page, then you&#8217;re missing out on <a href=\"https:\/\/optinmonster.com\/18-ways-increasing-conversions-throughout-your-sales-funnel\/\">conversions<\/a>.<\/p>\n<p>There are many ways to go about including social proof on your about page. I&#8217;ve described a few below.<\/p>\n<p>Let&#8217;s borrow another example from the OptinMonster about page. If you go over there, you&#8217;ll see a section on how OptinMonster&#8217;s popups interact with over one <em>billion<\/em> internet users every month. That&#8217;s one way to build social proof: by letting your readers know that your company&#8217;s product\/service is widely used and appreciated.<\/p>\n<p>Another example can be found <a href=\"http:\/\/backlinko.com\/about\">on Backlinko<\/a>. On their about page, founder Brian Dean includes a picture of him being interviewed at a content marketing conference.<\/p>\n<p><img decoding=\"async\" class=\" size-full wp-image-89370 alignnone\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Social-Proof.png\" alt=\"Social-Proof\" width=\"800\" height=\"654\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Social-Proof.png 800w, https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Social-Proof-300x245.png 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>This is a great example of social proof because it does a great job of convincing readers that Brian is an expert in his industry (making them more likely to end up subscribing to his newsletter in the opt-in form directly below).<\/p>\n<p>If you&#8217;re in the service industry, then you could also choose to highlight some of the well-known brands your company has worked with.<\/p>\n<p>The possibilities are endless (here are some <a title=\"11 Proven Ways to Use Social Proof to Increase Your Conversions\" href=\"https:\/\/optinmonster.com\/11-ways-to-use-social-proof-to-increase-your-conversions\/\">proven social proof examples to increase conversions<\/a>)<\/p>\n<p class=\"om-callout\"><b>Related Content<\/b><a title=\"Social Proof Statistics: Powerful Facts That Will Help You Boost Your Brand\" href=\"https:\/\/optinmonster.com\/social-proof-statistics\/\">Social Proof Statistics: Powerful Facts That Will Help You Boost Your Brand<\/a><\/p>\n<h3>3. You&#8217;re Not Incorporating a Visual Element<\/h3>\n<p>The human brain processes visual content 60,000 times faster than text (<a href=\"http:\/\/blog.hubspot.com\/blog\/tabid\/6307\/bid\/33423\/19-Reasons-You-Should-Include-Visual-Content-in-Your-Marketing-Data.aspx\">HubSpot<\/a>).<\/p>\n<p>Therefore, it makes sense to use visual content whenever it&#8217;s relevant\u2014not only in your about page but also in your <a href=\"https:\/\/optinmonster.com\/50-blog-post-ideas-that-you-can-write-about-today\/\">blog posts<\/a> and content marketing strategy.<\/p>\n<p>Brian&#8217;s about page, OptinMonster&#8217;s about page, <a href=\"https:\/\/syedbalkhi.com\/about\/\" target=\"_blank\" rel=\"noopener noreferrer\">Syed Balkhi&#8217;s about page<\/a> all are a great example of this. Visitors who view the page are instantly drawn to the visual element (the picture), resulting in much better engagement levels.<\/p>\n<h3>4. You&#8217;re Not Linking to Landing Pages<\/h3>\n<p>Once a visitor has finished reading through your about page, the <em>last <\/em>thing you want them to do is just hit the back button or close the tab.<\/p>\n<p>Even though they might have been engaged up until the end of the page, it&#8217;s all of no use if you don&#8217;t educate them about your product\/service.<\/p>\n<p>At the end of OptinMonster&#8217;s about page, you&#8217;ll find a clear call-to-action button inviting readers to take action <em>now<\/em> (notice the emphasis on urgency).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-89368\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Landing-Page-CTA.png\" alt=\"Landing-Page-CTA\" width=\"800\" height=\"337\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Landing-Page-CTA.png 800w, https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Landing-Page-CTA-300x126.png 300w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>This is a great way to make sure that visitors transfer over to a meaningful landing page where they can either:<\/p>\n<ol>\n<li>subscribe to your mailing list<\/li>\n<li>become further educated about your product<\/li>\n<\/ol>\n<h3>5. You Haven&#8217;t Told Your Story<\/h3>\n<p>When people come to your about page, it&#8217;s typically because they want to learn more <em>about you<\/em> (duh!). Sure, social proof and opt-in forms are great, but at the end of the day, your readers want to learn about <em>you<\/em>.<\/p>\n<p>So if you just continue to talk about your accomplishments as a company in boring ol&#8217; corporate-speak, then your readers will probably turn away disappointed.<\/p>\n<p>The solution?<\/p>\n<p><strong>Tell your story.<\/strong><\/p>\n<p>Here&#8217;s an example from <a href=\"https:\/\/syedbalkhi.com\/about\/\">Syed Balkhi&#8217;s website<\/a> (co-founder of OptinMonster).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-89371\" src=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Tell-Your-Story.png\" alt=\"Tell-Your-Story\" width=\"626\" height=\"430\" srcset=\"https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Tell-Your-Story.png 626w, https:\/\/optinmonster.com\/wp-content\/uploads\/2015\/08\/Tell-Your-Story-300x206.png 300w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<p>How did your company get started? Who are your founders? What gave them the idea to start the business? Do you have core values? What motivates you as a business?<\/p>\n<p>Answer all these questions on your about page, and I guarantee your visitor engagement will be off the charts.<\/p>\n<h3>6. You Drone On and On<\/h3>\n<p>There is a caveat to the point we just discussed.<\/p>\n<p>While you definitely want to tell your story, you need to <strong>tell it concisely<\/strong>, in as few words as possible.<\/p>\n<p>Why?<\/p>\n<p>Because your visitors are busy and have a short-attention-span. If you just drone on and on without stopping, you won&#8217;t be keeping their attention for long. Visitors will end up leaving your site without interacting any further.<\/p>\n<p>Say what you need to say, then stop. Be impactful, be motivating, be inspiring, but be short.<\/p>\n<h3>Wrapping Up<\/h3>\n<p>Now that you&#8217;re aware of the six top conversion-killing mistakes you could be making on your about page, it&#8217;s time to go fix them! Be sure to take action on the advice you\u2019ve read in this post.<\/p>\n<p>Some of these tips just take 5 minutes to implement, so make optimizing your about page a priority for today.<\/p>\n<p>Next, check out our post on <a href=\"https:\/\/optinmonster.com\/email-marketing-mistakes\/\">email marketing mistakes<\/a>.<\/p>\n<p>How many of these mistakes do you think you&#8217;ve been making on your about page? What&#8217;s your plan to fix them? Got any more tips you&#8217;d like to suggest? Please feel free to add your input in the comments!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What if I told you that there was one page on your website that continually receives a ton of traffic, but you&#8217;ve never yet thought to optimize it for conversions despite it&#8217;s potential? Well, you&#8217;d probably tell me I&#8217;m unquestionably wrong. Because, c&#8217;mon, who doesn&#8217;t optimize a page that gets a major portion of their&nbsp;&hellip;<\/p>\n","protected":false},"author":7313,"featured_media":89444,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"limit_modified_date":"1","last_modified_date":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"om_meta_post_subtitle":"","footnotes":""},"categories":[95],"tags":[186,109,104,66,224],"class_list":["post-89367","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials","tag-blogging","tag-conversion","tag-lead-generation-2","tag-marketing","tag-social-proof"],"case_study_meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/89367","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/users\/7313"}],"replies":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/comments?post=89367"}],"version-history":[{"count":10,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/89367\/revisions"}],"predecessor-version":[{"id":177799,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/posts\/89367\/revisions\/177799"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media\/89444"}],"wp:attachment":[{"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/media?parent=89367"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/categories?post=89367"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/optinmonster.com\/wp-json\/wp\/v2\/tags?post=89367"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}